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How We Work

Ordering Process, Payment Method, FREE Delivery Zones & Returns Policy.



Ordering Process


Online shopping

Start shopping by clicking onto your iconic brands on the home page (a drop down Brands menu is also available to the left), freely browse through the Categories section or alternatively use the search key function. Don’t forget to check the Special Offers section too. The Basket or Shopping Cart to the right will enable you to view your cart. If you change your mind anytime you can always add or remove an item by viewing the Basket or Cart.


All prices listed are inclusive of GST. Registering with us is secure because our platform is licensed on 128-bit encryption using Rapid Secure Sockets Layer (SSL). This web site has been designed with simplicity and hassle free features so that your online shopping experience is streamlined & we do not email newsletters therefore rest assured we do not spam.


Web Chat

Communicate 'live' with LetsBeClean™ with services offered by Facebook, MSN or SKYPE ~ just add us.


Phone or Fax

LetsBeClean™ is only a phone call away or simply fax us your order.


At our premises

LetsBeClean™ encourages you to pickup at our premises however, pre-ordering will enable us to prepare your order more promptly. You will be notified online via your order history for when your order is ready to be picked up. When you arrive at our premises, our service commitment will entail our staff to put your order into your vehicle.



Payment Method



The preferred method if you are picking up your order from our premises (prearrangement required).



These can be dropped off or mailed to us. Please don't forget to write your name or order ID on the back and once the funds have been cleared from our financial institution we will despatch your order. NOTE: dishonoured cheques will incur an AUS$38.00 fee.



PayPal Inc - an eBay Company, enables a user to easily and quickly send/receive payments online. The service builds on the existing financial infrastructure of bank accounts, credit cards and utilises the world's most advanced proprietary fraud prevention systems to create a safe, global and real-time payment solution. NOTE: a 3% surcharge is required should you opt for this payment method.


Bank Transfer

Online - don't forget to add your name or order ID to your transaction description field when you transfer the funds into our financial institution.


Institution - just scan or fax a copy of the deposit slip with your name or order ID once you have deposited the funds into our financial institution.



FREE Delivery Zones


Are you located in the LBC metropolitan area...?

If your order is AUS$100.00 or more then shipping is FREE. LetsBeClean™ will process and despatch your confirmed order within 3 days when funds have been cleared from our financial institution.


LetsBeClean™ will reserve the right to despatch any orders via our own LBC drivers, couriers and or Australia Post.


LBC's metropolitan area is listed under the Information section to the left of the screen.


What happens if my order is not to the value of $100.00 or more...?

An LBC SHIPPING FEE of $10.00 will apply to orders that do not meet the criteria mentioned above.


Are you located outside the LBC metropolitan area or wanting to send a gift interstate...?

Then all shipping fees are subject to quotation if your suburb is not listed. A simple shipping guide is 2-3 boxes of nappies bundled together will cost you between $9 - $12 shipping fee, delivered by a nominated freight forward carrier or despatched via. Australia Post (whichever is more economical to you).


LetsBeClean™ will process and despatch your confirmed order within 3 days when funds have been cleared from our financial institution. Even though you are located a further distant away from our distribution center we can still offer a high level of service.


Standard special delivery instructions (if no one is home please leave at front door) will accompany all orders despatched via freight forward carrier or Australia Post. Registered Post is optional and must be advised when initiating an order.


What options does LetsBeClean™ offer for delivery via Australia Post...?

A shipping fee depending on cubic weight or cartage charged by LetsBeClean™ (shipped via. Australia Post with standard instructions to be left at front door should no one be home ‘unless instructed otherwise by you’). With this standard service, parcels are handed over the AUSPOST counter at time of lodgement and this is our completion point with delivery.


Alternatively, a further $2.80 per parcel shipping fee initiated with the order charged by LetsBeClean™ via Registered Post will require your signature upon delivery (if no one is home you will be required to pick these up from your local Post office).



Returns Policy


Incorrectly ordered a product...? We understand, don't feel obligated to take it. LetsBeClean™ won't charge a restocking fee, its part of our service to you.


If you have mistakenly initiated a incorrect order at time of purchase then simply return the products to our premises with invoice (in its original condition) within 7 days of despatch. LetsBeClean™ will honour a full refund to you.